Syndrom vyhoření a psychická odolnost pracovníků Nízkoprahových zařízení pro uživatele drog
Burnout Syndrome and Resilience of Employees of Low-threshold Services for People Who Use Drugs
Background | Given the nature of their work, practitioners working in low-threshold services for people who use drugs may be at risk of burnout syndrome, which is manifested by both cognitive and emotional exhaustion. Resilience appears to be a protective factor for the development of burnout syndrome. Evidence shows a negative correlation between these constructs. Aims | This study sought to map burnout syndrome among practitioners in low-threshold services for people who use drugs and identify associations between this phenomenon and the resilience constructs. Methods | The research design involved an online questionnaire survey. The test battery included the Maslach Burnout Inventory (MBI), Copenhagen Burnout Inventory (CBI), General Self-Efficacy Scale (GSE), Sense of Coherence (SOC), and several questions designed by the authors of the present study, including open-ended questions processed by means of qualitative analysis. Sample | A total of 94 employees of low-threshold services for people who use drugs participated in the survey. There were 74 women (79%) and 20 men (21%). Results | A total of 51 practitioners scored as burnt out on at least one subscale of any of the questionnaires, with 21 respondents being identified as burnt out on the basis of both methods. The results show a significant negative correlation between the SOC and CBI scores and the MBI emotional exhaustion and depersonalisation scales. The GSE score indicates a significant negative correlation with the CBI score only. Conclusion | The resilience constructs are negatively correlated with burnout syndrome. Such correlations and related qualitative findings may motivate low-threshold service managers to invest in burnout prevention programmes aimed specifically at enhancing practitioners’ resilience.
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